Dignity & Respect
At Miriam Grace, our culture of care and understanding is uncompromising and an integral part of what we do. It guides the decisions and actions we take in the day-to-day running of our dementia day club.
Miriam Grace believes that everyone has the right to be treated with dignity and respect.
Our promise to you:
We will work openly and honestly with everyone. We will be transparent about what we can and cannot do. We encourage you to share any concerns or worries. We will discuss this with you and inform you of any action or changes
We will act professionally and treat you with courtesy, kindness and compassion. We will support you to alleviate isolation and loneliness
We will treat you as an individual and focus on your strengths and abilities. We will support you to maintain confidence and a positive self-esteem
We will always respect your preferences and will promote your right to choose. We will support you to maintain the maximum possible level of independence, choice, control and empowerment
You will always be listened to. We respect all cultures and beliefs. You will be supported to enable you to express your needs and wishes
You will be asked before any of your information is shared with families, friends and carers.
Your privacy and dignity will be maintained at all times. No decisions will be made and no information will be shared about you, without your involvement and permission
We will engage with members, families, friends and carers as care partners. Where appropriate, we will adapt our communication style to suit your needs. We believe open communication is the very foundation of a strong relationship between us